Webhook incident.custom has no event details

#1

Hi,

Using the Custom Incident Action, to send webhooks. I have noticed that incident details are not included into the webhook using this feature.

The tag event_details is empty:

"event": "incident.custom",


     "contexts": [],
      "event_details": {}

If you use the Generic V2 Webhook, that auto sends webhooks, the incident details are included.

  "event": "incident.trigger",


      "contexts": [],
      "event_details": {
        "description": "Mathias hoho"

In both instances “details_omitted”: false
Is this a bug?

Regards,

Mathias

1 Like
#2

Hi Mathias!

That’s a good question. All of our webhook types are sent in the same format but not every path will hold a value.

All webhook types will have the same format where log_entries is included which is where the event_details is found.

For this reason, they might contain an actual value where the log entry contains it such as the incident.trigger but not in incident.custom or other webhook types.

#3

Is there any plan to add this capability? It would make it much easier to handle the custom action if the event details are available.